Legal

Privacy Policy

Last updated: March 4, 2026

Mumbai Explorer ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our mobile application Mumbai Explorer (the "App"). Please read this policy carefully.

01

Information We Collect

We may collect the following types of information when you use our App:

Personal Information

  • Name, email address, and profile information when you create an account
  • Location data (GPS coordinates) to provide location-based gameplay features
  • Device identifiers and push notification tokens
  • In-app purchase history and transaction records

Automatically Collected Information

  • Device type, operating system, and app version
  • Usage data such as gameplay statistics, features used, and session duration
  • Crash logs and performance data for improving app stability
  • IP address and general location information
02

How We Use Your Information

We use the information we collect for the following purposes:

  • To provide and maintain the App's core functionality, including location-based gameplay
  • To manage your account, process transactions, and provide customer support
  • To send you in-app notifications, updates, and promotional materials (with your consent)
  • To improve the App through analytics and usage data
  • To detect, prevent, and address cheating, fraud, or technical issues
  • To comply with legal obligations
03

Location Data

Our App uses your device's location services to provide location-based gameplay. Specifically:

  • We collect precise location data only while you are actively using the App
  • Location data is used to determine your position on the game map and enable zone captures
  • You can disable location services at any time through your device settings, though this will limit gameplay functionality
  • We do not sell your location data to third parties
04

Data Sharing & Third Parties

We may share limited information with trusted third-party service providers in order to operate and improve the app. These may include:

  • Analytics providers (e.g., Google Analytics) to understand app usage patterns
  • Cloud service providers for data storage and processing
  • Advertising partners (such as Google AdMob) to display relevant ads, including rewarded ads
  • Payment processors for handling in-app purchases
  • Law enforcement if required by law or to protect our rights

Advertising partners may use technologies such as advertising identifiers (e.g., Apple's Identifier for Advertisers - IDFA) to deliver and measure advertisements. On iOS devices, access to this identifier is only granted if the user allows tracking through Apple's App Tracking Transparency permission prompt. We do not sell personal information to third parties.

We do not sell your personal information to third parties.

05

Data Security

We implement appropriate technical and organizational security measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. These include encryption of data in transit and at rest, regular security audits, and access controls. However, no method of transmission over the Internet or electronic storage is 100% secure, and we cannot guarantee absolute security.

06

Data Retention

We retain your personal information for as long as your account is active or as needed to provide you with the App's services. We may also retain and use your information as necessary to comply with our legal obligations, resolve disputes, and enforce our agreements. If you wish to delete your account and associated data, please visit our Data Deletion page.

07

Children's Privacy

Our App is not intended for children under the age of 13. We do not knowingly collect personal information from children under 13. If we learn that we have collected personal information from a child under 13, we will take steps to delete such information as soon as possible. If you believe we may have collected information from a child under 13, please contact us.

08

Your Rights

Depending on your location, you may have the following rights:

  • Access: Request a copy of your personal data
  • Correction: Request correction of inaccurate data
  • Deletion: Request deletion of your personal data
  • Portability: Request a copy of your data in a portable format
  • Opt-out: Opt out of marketing communications at any time

To exercise any of these rights, please visit our Data Deletion page or contact us at the email address below.

09

Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last updated" date. Your continued use of the App after any changes indicates your acceptance of the updated Privacy Policy.

10

Contact Us

If you have any questions or concerns about this Privacy Policy, please contact us:

Email: support.mumbaiexplorer@gmail.com

App: Mumbai Explorer